Privacy Policy jkk77

Introduction and Policy Scope

This Privacy Policy is issued by jkk77 ("we", "platform" or "jkk77") and applies to all users who register, log in or use any services offered through the website jkk77.one. This includes but is not limited to online slot games, live casino, sports betting, crash games, Dragon Tiger and all related services.

By using the jkk77 platform, you agree that jkk77 may collect and process your personal information in accordance with the provisions stated in this policy. If you do not agree with any part of this policy, please stop using the platform.

Types of Information Collected

jkk77 collects several categories of personal information to ensure services are delivered safely and efficiently. The information collected includes:

• Personal identification information — full name, identity card number (MyKad), date of birth and gender
• Contact information — email address, mobile phone number and mailing address
• Account information — username, password (in encrypted form) and login history
• Financial information — details of deposit methods used (Touch 'n Go, DuitNow, FPX, USDT, BTC, ETH), transaction history and withdrawal records
• Technical information — IP address, device type, operating system, web browser used and session data
• Behavioural data — games played, total bets, frequency of use and game preferences
• KYC information — copies of identification documents submitted for account verification purposes

Purpose of Data Collection and Processing

Personal information collected by jkk77 is used solely for legitimate and transparent purposes. We process your data for the following purposes:

• Creating and managing user accounts and verifying your identity
• Processing deposits and withdrawals through available payment methods
• Delivering gaming services, sports betting and all jkk77 platform features
• Complying with international licensing requirements, including anti-money laundering (AML) and KYC procedures
• Detecting and preventing fraud, account misuse and security threats
• Providing customer support via live chat and email in Malay and English
• Sending promotional information and bonus offers to users who have agreed to receive them
• Improving services and user experience through analysis of aggregated data that does not identify individuals

jkk77 will not process your personal data for any other purpose without obtaining your consent first, unless required by law or a valid court order.

Sharing Information with Third Parties

jkk77 does not sell, rent or disclose your personal information to third parties for commercial purposes. However, there are limited circumstances where information needs to be shared to ensure services function properly and to meet legal obligations:

• Payment service providers that process deposit and withdrawal transactions on behalf of jkk77
• Game software providers and content providers that deliver games within the platform
• Regulatory authorities, law enforcement agencies or courts when required by a valid order
• Technical service providers involved in operating and maintaining the platform infrastructure

All third parties that handle jkk77 data are required to comply with data confidentiality agreements and security standards equal to or higher than those we apply.

Data Retention Period

jkk77 retains your personal data for as long as your account is active and for the period required by legal obligations and operational needs. Generally:

• Active account data is retained for the duration your account exists in the jkk77 system
• Financial transaction records are retained to meet international licensing compliance requirements
• Login data and activity logs are retained for security and fraud prevention purposes
• After account closure, your data will be deleted or anonymised in accordance with our data retention policy

User Rights Relating to Personal Data

As a registered jkk77 user, you hold the following rights relating to your personal data. These rights can be exercised by contacting our support team operating 24/7 via live chat or email:

• Right to access — you may request a copy of the personal data we hold about you
• Right to rectification — you may request correction of inaccurate or incomplete data
• Right to erasure — you may request deletion of your data subject to applicable compliance obligations
• Right to restrict processing — you may request that we restrict the processing of your data in certain situations
• Right to data portability — you may request a copy of your data in a machine-readable format
• Right to object — you may object to the processing of your data for direct marketing purposes
• Right to withdraw consent — you may withdraw consent previously given at any time

Technical Security and Protection Measures

jkk77 implements various technical and organisational measures to protect your personal data from unauthorised access, loss, misuse or unintended disclosure:

• 256-bit SSL encryption for all data transmitted between your browser and jkk77 servers
• Two-factor authentication (2FA) available for all user accounts
• Continuous security monitoring by the jkk77 technical team
• Regular security testing by independent third parties
• Strict internal access controls — only authorised staff may access user data
• Passwords are stored in hashed form using secure cryptographic algorithms

While we take all reasonable steps to protect your data, no security system can guarantee absolute protection. If you suspect any suspicious activity on your account, please contact the jkk77 support team immediately.

Use of Cookies and Tracking Technologies

The jkk77 platform uses cookies and similar tracking technologies to improve the user experience and ensure the platform's technical functions run smoothly. The cookies we use include:

• Essential cookies — required for basic platform operations including login sessions and account security
• Functional cookies — store user preferences such as language and game settings
• Analytical cookies — help us understand how users interact with the platform for improvement purposes
• Performance cookies — monitor platform response times and detect any technical issues

You can manage or disable cookies through your web browser settings. Please note that disabling certain cookies may affect specific functions of the jkk77 platform.

Privacy of Underage Users

The jkk77 platform is a service restricted to individuals aged 21 and above only. jkk77 does not knowingly collect or process personal data from any individual under the age of 21.

During the registration process, we conduct age verification to ensure compliance with this age requirement. If we become aware that personal data of an underage individual has been collected unintentionally, we will take immediate steps to delete the relevant data and close that account.

Contact Us Regarding Privacy

If you have any questions, concerns or complaints relating to this Privacy Policy or the processing of your personal data by jkk77, please contact our team through the following channels:

• Live Chat 24/7 — available directly on the jkk77.one platform in Malay and English
• Support email: [email protected] — responses provided within business hours

The jkk77 support team will work to address any privacy-related enquiries promptly and thoroughly. For more complex requests such as data deletion or data export, the fulfilment process will take a reasonable amount of time depending on the complexity of the request.